SUPPLIER DRIVER SERVICE AGREEMENT
ARTICLE 1- PARTIES
On the one hand, ELLACAR TURİZM TİC.LTD.ŞTİ. (hereinafter referred to as ‘’AGENCY (ELLA CAR TRAVEL AGENCY )’’ in the contract) located at Güzeloaba mah. Çağlayangil cd. No: 39 Kat: 1/102 Muratpaşa/Antalya and on the other hand, ……………… …………………. address located at ………… …..……… ……........ …………. ....…..(hereinafter referred to as ‘’SUPPLIER’’ in the contract) has concluded this agreement by mutual agreement in the form and conditions specified below.
ARTICLE 2- SUBJECT OF THE CONTRACT
The subject of this contract is the determination of the procedures and principles of the SUPPLIER's performance of the transportation services with VIP design television partitioned vehicles specified in the contract regarding Tourism Passenger Transportation that the AGENCY will direct to the SUPPLIER, and the mutual rights and obligations of the parties.
2.1. DEFINITIONS
• SUPPLIER: Real or legal person who will perform the transportation activity directed by the AGENCY.
• AGENCY: Legal person on whose behalf the transportation will be performed.
2.2. TRANSPORTATION SERVICE WORKFLOW
RESERVATION ASSIGNMENT: The AGENCY makes Reservation Assignment and notification via the SUPPLIER MODULE by specifying the details of the transportation activity to the SUPPLIER as an SMS. The tasks directed to Suppliers by the AGENCY do not matter in terms of time, they can be made at least one day before the departure time or at the last minute. You can confirm the reservation that suits you by selecting it.
RESERVATION APPROVAL ACCEPTANCE: If one or more of the reservations directed by the AGENCY to Suppliers are approved, the order is deemed to be accepted by the SUPPLIER.
RESERVATION CANCELLATION REJECTION: The SUPPLIER accepts and undertakes in advance that it will make the approved reservations committed by the SUPPLIER specified in this contract without any errors. Except for extraordinary circumstances, you cannot cancel or return the reservation (accident, illness, disaster, flood, inundation, etc.), in extraordinary circumstances, you can cancel or return the reservation by contacting the OPERATION. In case of damages and grievances caused by the Supplier (such as the guest being taken to a taxi or the guest missing the plane), the payments will be recoursed to the supplier by the Agency.
VEHICLE PLATE INFORMATION: When approving a new reservation, the SUPPLIER will approve the reservation by identifying the license plate of the vehicle registered in the system. In approved reservations, the SUPPLIER cannot make any changes to the vehicle plate registered in the system, cannot send another vehicle for transfer, and cannot transfer the order to 3rd parties. In case of a vehicle change detected by the agency, the contract will be terminated and penal sanctions will be applied.
STARTING AND COMPLETING THE TRANSFER: From the moment the SUPPLIER meets the guest, he/she starts the transfer by pressing the PASSENGER PICKED UP button and it will be completed when the guest is delivered to the specified address without any problems and presses the PASSENGER DROP OFF button
2.3. DELAYS and CANCELLATIONS
DELAYS
1. The supplier must follow the flight code in the reservation, the early landing or delay status of the plane. The airport waiting time as of the landing time of the plane is 90 minutes. The vehicle guest waiting time at the hotel or address is 20 minutes. After the specified periods, the SUPPLIER must carry out the CANCELLATION process specified below.
2. In the event of a long delay or delay of the plane in the reservation that the SUPPLIER has confirmed through the system, he/she must inform the AGENCY via WhatsApp. In the continuation of the process, the SUPPLIER must follow the reservation. SUPPLIER cannot be entitled to an additional payment for extraordinary delays and delays caused by adverse weather conditions or airline companies. SUPPLIER's obligation to provide service continues for this delayed reservation belonging to the same guest.
3. SUPPLIER will be ready at the meeting time for reservations departing from the airport, hotel or address, and will contact the operation if he/she cannot reach the guest.
4. As a result of the guest leaving the airport or hotel by another means of transportation, SUPPLIER earns the entitlement by sending the parking lot entrance ticket for the specified time, the hotel and the license plate photo of the vehicle to the AGENCY. SUPPLIER is obliged to PAY 70% of the AGENCY entitlement fee, provided that explanatory documents are submitted.
2.4. CANCELLATIONS
1. SUPPLIER CANCELLATIONS
1. SUPPLIER's approved reservations cannot be canceled in any way. In such cancellations, the expenses and penalties incurred by the AGENCY shall be reflected to the SUPPLIER. The SUPPLIER shall be obliged to pay all fees related to this work.
2. In cases where the GUEST and the SUPPLIER driver cannot meet, the AGENCY must contact the AGENCY. The SUPPLIER shall be informed after the AGENCY contacts the GUEST. The SUPPLIER cannot leave the transfer starting point and cannot cancel the work without the AGENCY's approval. Penal provisions are reserved.
2.5. AGENCY CANCELLATIONS
1. The AGENCY may cancel the reservation at any time up to 4 hours in advance in case of cancellations caused by the guest or the airline at airport or hotel exits. In cases where the SUPPLIER is present at the hotel or address, the entitlement provisions are reserved.
2.6. PAYMENT PROCEDURE RULES
1. The SUPPLIER must reach an agreement with the AGENCY to receive payment for the progress payment for the service it has provided. Otherwise, it cannot request payment.
2. The SUPPLIER cannot request any other fee from the AGENCY other than the fee specified in the reservations registered in the system. In case of disagreement, the AGENCY records shall prevail.
3. The payment to the SUPPLIER shall be made on the same day as a result of 15-DAY agreements. Payment days falling on holidays shall be made on the first official business day.
4. The SUPPLIER must pay the penal terms arising from this contract without objection. The AGENCY has the right to set off against the SUPPLIER's progress payment.
2.7. PENALTY CONDITIONS
1. In the event that the SUPPLIER accepts the reservation but fails to provide the service (such as blowing up the job), the SUPPLIER shall pay the fee (200 euros) to the AGENCY as a penalty clause.
2. In the event that the SUPPLIER fails to complete the approved reservation (leaves it at the wrong hotel or address), the SUPPLIER shall pay the fee (200 euros) to the AGENCY as a penalty clause. In addition, the SUPPLIER shall not earn any entitlement for this fee.
3. In the event that the SUPPLIER carries out the order with a vehicle other than the one with the license plate registered in the system, intentionally or unintentionally, without the knowledge of the operation, the SUPPLIER shall pay the fee (200 euros) as a penalty clause. In addition, the SUPPLIER shall not earn any entitlement for this fee.
4. In the event that the SUPPLIER is late for the meeting time at the hotel or address and fails to provide the service (such as blowing up the job), the SUPPLIER shall pay the fee (200 euros) to the AGENCY as a penalty clause.
5. If the SUPPLIER does not have the items specified in the confirmed reservation details (baby seat, stroller, booster), it will pay a penalty of (30 euros).
6. If the SUPPLIER does not comply with the dress code and is detected, the system will be closed with a 2nd warning and 25% of the current earnings will be deducted as a penalty.
7. If the SUPPLIER goes to transfers with a dirty vehicle, the system will be closed with a 2nd warning and 25% of the current earnings will be deducted as a penalty.
8. The SUPPLIER cannot smoke, talk on the phone or exceed the speed limit in the vehicle during work. If detected, the SUPPLIER system will be closed and 25% of the current earnings will be deducted as a penalty.
9. SUPPLIER cannot change stops or routes without the knowledge of the operation, if the guest requests it, it must inform the AGENCY, if not informed, 25% of the current entitlement will be deducted as a penalty for the detected non-compliance.
10. SUPPLIER will pay a penalty of 3,000 euros in case it conducts marketing activities through itself/its employees for the customer information shared with it (phone, mail, etc.). In case it is determined that it has shared customer information with 3rd parties, it will pay the same amount of penalty.
11. AGENCY has the right to offset all amounts specified in the contract from SUPPLIER's current account. It accepts and undertakes that it will pay the court expenses including attorney fees for SUPPLIER whose current account balance is not sufficient, and that ANTALYA courts have jurisdiction in the event of a dispute.
ARTICLE 3 - RULES TO BE FOLLOWED IN THE SERVICE
3.1.While the SUPPLIER performs the service,
-Personal hair and beard care will be done,
-Must wear the clothes (pants, shirt, badge) requested by the Agency.
-Must offer free WIFI + WATER and CAKE during transfers,
-You can sell alcoholic or soft drinks (beer-cola-fanta-sprite etc.) in the VEHICLE with the price list specified by the Agency,
-There cannot be a basket or box similar to a tip box in the VEHICLE, cannot ask for tips from guests,
ARTICLE 4-SERVICE FEE COMMISSION / PAYMENT
4.1. SUPPLIER, Agency Commission Fee is stated as 30% based on the work done.
4.2. ELLA CAR TRAVEL AGENCY and SUPPLIER must make a reconciliation twice a month, 15/30 days, for the calculation of the progress payment fee.
4.3. Supplier will make the payment of the commission fee that ELLA CAR TRAVEL AGENCY will receive to the Bank account with the IBAN number it has specified.
4.4. ELLA CAR TRAVEL AGENCY will make the payment of the service fee that the Supplier has earned to the Bank account with the IBAN number it has specified.
ARTICLE 5-BUSINESS LEGISLATION
5.1- Must have the D2 authorization certificate based on the Road Transport Regulation No. 4925,
5.2. Must have TURSAB AGENCY PLATE according to the Regulation of the Travel Agencies Association No. 1618,
ARTICLE 6-TERM OF THE CONTRACT This contract shall enter into force as of ………INDETERMINATE..… and shall remain in force until Date. The contract shall automatically terminate at the end of its term without the need for any further notice.
ARTICLE 7-TERMINATION OF THE CONTRACT
7.1. If the SUPPLIER fails to fulfill any or all of the provisions of this contract partially or completely, ELLA CAR TRAVEL AGENCY is authorized to terminate this contract unilaterally, without any notice or provision, for just cause and without giving any prior notice. In the event of termination of the contract for this reason, ELLA CAR TRAVEL AGENCY is authorized to claim from the SUPPLIER all kinds of damages it has suffered, including loss of profit, and also the entire amount it has paid until the termination date in accordance with this contract. The SUPPLIER accepts and undertakes to pay the said amount immediately and without objection at the first request, without the need for any provision or notice. ELLA CAR TRAVEL AGENCY is authorized to offset these amounts from the receivables of the SUPPLIER that have arisen or will arise, without the need for any prior notice or provision.
ARTICLE 8 - RESOLUTION OF DISPUTES
8.1. This has been prepared in 2 copies, ANTALYA courts and enforcement offices are authorized to resolve any disputes that may arise from the contract.
ATTACHMENTS:
1-COPY OF IDENTITY CARD
2-COPY OF TAX REGISTER
3-COPY OF VEHICLE LICENSE
4-CRIMINAL RECORD
